Enhanced user interfaces and associated processes in email communication

ABSTRACT

Methods and systems are disclosed for user interfaces and associated processes in email communication. Incoming email messages that identify a sender and message recipients are rendered with Reply, Reply-All, and Forward command icons that can be activated by a user to create an outgoing email message. When a user so activates one of the command icons, the methods and systems create and render the outgoing email message to include a Send icon that indicates the command activated to create the outgoing email message (e.g., the Send icon alerts the user that the outgoing email message was created responsive to a Reply-All command). The Send icon may also inform the user of input required to activate the Send command (e.g., double click) based on the command that initiated creation of the outgoing email message.

FIELD OF INVENTION

The disclosed embodiments relate to user interfaces and associatedprocesses in email communication.

BACKGROUND

As computer-based communication devices including portable devicesproliferate email applications continue to be supported as an importantmeans of communication in these devices. This is due in most part to theusefulness of email communication when the same message is to be sent tomultiple recipients. As devices become more compact with smaller displayscreens design of user interfaces that allow efficient user interactionshas become increasingly important. This is particularly so in portablecommunication devices such as mobile telephones, smart phones and tabletcomputers.

Conventional user interfaces in email communication suffer fromdrawbacks and deficiencies that increase the risk of unintended useractions associated with the use of the Reply All command in emailcommunications. The unintended user actions in using the Reply Allcommand may lead to user remorse and regret. Sometimes the privacy andconfidentiality expected in an email message containing sensitive orconfidential information may be compromised due to the email messagebeing received by unintended recipients. Moreover these problems becomemore pronounced in portable communication devices with small displayscreens. Consequently there is a need for user interfaces and associatedprocesses to reduce the risk of unintended user actions associated withthe use of the Reply All command in email communication.

SUMMARY

This summary is provided to serve as a simple introduction to thepresent invention that is further described in the detailed description.It is not the intention in this summary to capture all the essentialfeatures and elements of the invention. The present invention provides amethod and system for user interfaces and associated processes in emailapplications. Embodiments are disclosed to reduce the risk of unintendeduser actions associated with the use of the Reply All command. In manyof the disclosed embodiments context information pertaining to emailmessages is used to reduce the drawbacks and deficiencies of userinterfaces in email applications. In some of the disclosed embodimentsefficient ways to implement user interfaces and email commands areprovided. The features and elements of the invention may be understoodfrom reading the detailed description.

The disclosed embodiments in the present invention for user interfacesand associated processes in email communication may be implemented oncomputer hardware and software platforms that may include one or moreuser interface systems and other peripheral units.

BRIEF DESCRIPTION OF THE DRAWINGS

A better understanding of the embodiments of the present invention maybe obtained from the detailed description below, given by way of examplein conjunction with the following drawings.

FIG. 1 is a system diagram of an example networked system in which oneor more disclosed embodiments may be implemented.

FIG. 2 is a block diagram of an example computer system in which one ormore of the embodiments of the present invention may be implemented.

FIG. 3 illustrates an example user interface in an email application fora portable client device in accordance with some embodiments.

FIG. 4 illustrates an example user interface for a webmail applicationwithin a web browser on a portable client device in accordance with someembodiments.

FIG. 5 is a flow chart of an example process for providingaddress-context information in the user interface for the Reply Allcommand in accordance with some embodiments.

FIG. 6 is a flow chart of an example process for rendering the Reply Allcommand with a special pre-assigned user input or gesture for activationin accordance with some embodiments.

FIG. 7 is a flow chart of an example process for providingaddress-context information for an email message in accordance with someembodiments.

FIG. 8 illustrates an example user interface for an email message readyto be sent in a webmail application within a web browser on a portableclient device in accordance with some embodiments.

FIG. 9 is a flow chart of an example process for rendering the Sendcommand in accordance with some embodiments.

FIG. 10 is a flow chart of an example process for providing a promptwith information related to prior command activation to the user, in theuser interface for the Send command in accordance with some embodiments.

FIG. 11 is a flow chart of an example process for providingaddress-context information in the user interface for the Send commandin accordance with some embodiments.

It will be appreciated that for simplicity and purposes of illustrationelements in the figures are not necessarily drawn to scale. Furthermore,reference numbers may be repeated across figures to signifycorresponding elements or features.

DETAILED DESCRIPTION

A number of specific details are presented in the detailed descriptionthat follows to provide a thorough understanding of the presentinvention. However others skilled in the art will appreciate that thepresent invention may be practiced without these specific details.Details of well-known methods and systems have not been included in thedescription so as not to obscure the description of the embodiments ofthe present invention.

FIG. 1 is a system diagram of an example networked system in which thedisclosed embodiments may be implemented. A method for email userinterfaces and associated processes to reduce the risk of unintendeduser actions may be implemented in email applications executed on aclient device, a server or on servers and client devices communicatingover a network infrastructure 101. The network infrastructure 101 mayinclude wired and/or wireless networks. These networks may have securityor may not have security. Client devices 121, 131, 141, 151, 161 may bemobile telephones, smartphones, television sets, tablet computers,computer laptops, computer desktops and the like which may be connectedto the network on a wired or wireless communication link. Servers 111,113 may be configured as email servers. A server 112 may be configuredas a webmail server. In some scenarios an email application 132providing a user interface 133 in accordance with the present inventionmay be implemented in an individual client device 131. An emailapplication on a client device 131 is referred to sometimes as an emailclient application for which a server 111 may provide an emailapplication referred to as an email server application. Client devices121, 131, 141, 151, 161 may run their own email client applications andcommunicate over the network infrastructure 101. In other scenarios suchas a webmail scenario an email application providing a user interface163 in accordance with the present invention may be executed on a server112 (configured as a webmail server) and accessed from a client device161 for instance via a web browser 162. An email application executed onserver 112 (configured as a webmail server) may be referred to as awebmail application. FIG. 1 is for illustration purpose only and wellknown technology components are not described in detail so as not toobscure the description of the embodiments. Furthermore many otherconfigurations of devices, servers and nodes on the network may be usedto implement email applications providing user interfaces in accordancewith the present invention.

FIG. 2 is a block diagram of an example computer system 201 in which theembodiments of the present invention may be implemented. The computersystem 201 may include a processor 212, a system memory 214, a networkconnection 216, a removable memory 218, a non-removable memory 220, aspeaker and microphone system 222, sensors 224, peripherals 226, a userinterface system 228. The computer system 201 is provided just as anexample without going into descriptive details of well-known technologycomponents of computer systems capable of various functions. It will beappreciated by those skilled in the art that the computer system 201 mayinclude any subset of the mentioned components or other components notmentioned. The computer system 201 in FIG. 2 may be a client device or aserver depending on the component configuration.

The processor 212 may be any computer processor that is currently knownor developed later. The system memory 214 may be non-volatile memorysuch as ROM, volatile memory such as RAM or a combination ofnon-volatile and volatile memory. The system memory 214 includes anoperating system 248, an email application module 244, a web browsermodule 242 and other program modules 246. The operating system 248manages and controls various system tasks such as memory management andpower management. Program modules 246 in the system memory may beapplication software components such as a GPS module, a Camera module, aTelephone module and the like. The email application module 244 enablesemail communication and provides a user interface in accordance with thepresent invention. Typically, the email application module 244 may beused to create, send, receive and manage email messages. The web browsermodule 242 may typically be used to browse the World Wide Web, accessweb pages and receive content from servers. Furthermore the web browsermodule 242 may enable a user to access an email application executed ona webmail server with the user interface of the email applicationprovided to the user within the web browser.

The network connection 216 may be wired or wireless. As an example, theremovable memory 218 may be a memory stick and the non-removable memory220 may be a hard disk. The speaker and microphone system 222 istypically included in a computer system such as a smartphone or computerlaptop and provides an audio interface. Sensors 224 may be proximitysensors or optical sensors which are typically included in a computersystem such as a smartphone. Examples for peripherals 226 are digitalcameras, universal serial bus (USB) port and the like.

The user interface system 228 enables interaction with the user for theuser interface provided by an email application in accordance with thepresent invention. The user interface system 228 supports a userinterface comprising an input interface and an output interface betweenthe computer system 201 (configured as a client device) and a user. Theinput interface detects or senses input from the user and the outputinterface renders or displays output to the user. The user interfacesystem 228 may detect or sense any user input in any form including butnot limited to voice, touch, gesture, multi-touch, pressure, movement,motion, proximity, input with computer interface devices (e.g. computermouse, touch pad, stylus) and the like. Furthermore the user interfacesystem 228 may employ detection technologies currently known (such astouch sensitive screen) or developed later. The user interface system228 may provide or render output to the user in any form including butnot limited to visual, audio and haptic modes. For example visual outputmay include graphics currently known or developed later. The termgraphics as used in the description of the present invention includesany visual element or characteristic that may be displayed to the userincluding but not limited to text, color, texture, intensity, shape,icons, images, animation and video. Furthermore the user interfacesystem 228 may employ display or rendering technologies currently known(such as touch screen) or developed later.

A user action indicating proximity and/or interest in a displayedelement or object on the user interface will be referred to in thedescription of the present invention as “hovering over” the displayedelement or object. An example of such a user action is passing or movinga cursor over an icon with a computer mouse and this user action isreferred to as “hovering over” the icon (which is different fromselecting or activating the icon by clicking on it with a computermouse).

FIG. 2 is for illustration purpose only and well known technologycomponents are not described in detail so as not to obscure thedescription of the embodiments. Furthermore many other configurations ofcomputer components and peripherals may be used to implement processesproviding user interfaces in email applications in accordance with thepresent invention.

Email applications allow users to manage email messages with emailcommands. Email commands correspond to Create, Reply, Reply All,Forward, Send, Delete and other functions in managing email messages.For example a Reply command when activated by the user initiatescreation of an email message replying to the sender of the selectedemail message. A Reply All command when selected or activated by theuser initiates creation of an email message replying to the sender andall others included in the selected email message. Email commands arerendered or displayed on the user interface by the email application inorder to enable the user to activate them with user inputs or gestures(for example on a touch screen display the Reply command is rendered asan icon and may be activated by the user touching or tapping the Replyicon). In the description of the present invention a portable clientdevice that includes a touch screen display is often used as anexemplary device in embodiments for the sake of simplicity. Sometime aclient device including a computer screen with user input from acomputer mouse is used as an exemplary device in embodiments as well.However it should be understood and appreciated that the user interfacesand associated processes of the present invention may be applied to anyother client device with one or more user interfaces.

Depending on the implementation there may be more than one way ofproviding email message selection and associated user interfaces. In oneway an email message listed in an email folder such as the Inbox whenselected by the user using a pre-defined input or gesture results in adisplay of the full email message separate from the Inbox with emailcommands to manage it. In another way an email message listed in anemail folder such as the Inbox when selected by the user using apre-defined input or gesture results in a display of the email messagewithin the Inbox with at least a subset of email commands to manage it.When a user selection of an email message is detected on the userinterface in an email application typically commands such as Replycommand, Reply All command, Forward command and Delete command may bedisplayed on the user interface to enable the user to manage theselected email. In some user interfaces the Reply command and Reply Allcommand are grouped together possibly including one or more other emailcommands as a group of commands under a group command and this group ofcommands is displayed when the group command is activated. Emailcommunication is most useful when the same message is to be sent tomultiple recipients. At the same time this useful feature alsointroduces a risk of unintended user actions which can lead to userremorse or regret. Specifically, these unintended user actions may arisewhen the Reply All command is activated by the user. This may happenunintentionally due to a risk of activating the Reply All commandinstead of the Reply command since they are typically collocated inemail user interfaces. When the user interface is small such as in aportable client device there is a higher chance of the userunintentionally activating the Reply All command instead of the Replycommand.

In another scenario when the user receives a message because the userwas included in the blind carbon copy (“Bcc”) address list by the senderof the message, the user may inadvertently activate the Reply Allcommand under an erroneous assumption that the user was included in the“To” address list or carbon copy (“Cc”) address list. In yet anotherscenario even though the user initially activates the Reply All commandin the heat of the moment or haste the user may regret the selection ofthat command later.

Some email applications may allow the user to choose a default Replymode setting as Reply or Reply All in the controls or settings for theemail application. If the default Reply mode setting is Reply then whenan email message is selected the Reply command is included in thecommands displayed but not the Reply All command which is displayed onactivation of another command such as a More command or a group command.On the other hand if the default Reply mode setting is Reply All thenwhen an email message is selected the Reply All command is included inthe commands displayed but not the Reply command which is displayed onactivation of another command such as a More command or a group command.So when the default Reply mode setting is Reply All there is a higherrisk of unintended user actions associated with the use of the Reply Allcommand.

The probability of the unintended user actions discussed above increaseswhen the user interface is constrained in size. For example in smallscreen displays of portable devices only a part of the email message maybe visible in the screen area resulting in an increase in theoccurrences of the unintended user actions discussed above.

In one embodiment a process may render the Reply All command on the userinterface in a manner that makes it clearly distinguishable from theReply command. The Reply All command may be rendered on the userinterface with distinguishing graphics. For example distinguishinggraphics may involve one or more of text, color, shape, shade, highlightand other available graphics currently known or developed later. Thishelps in alerting the user even before activation of the Reply Allcommand. The Reply command may also be rendered on the user interface ina manner that makes it clearly distinguishable from the Reply Allcommand. The Reply command may be rendered on the user interface withdistinguishing graphics. Consequently the probability of the userunintentionally activating Reply All command instead of the Replycommand is reduced. This embodiment especially applies to userinterfaces where the Reply command and Reply All command are groupedtogether possibly including one or more other email commands as a groupof commands under a group command and this group of commands isdisplayed when the group command is activated.

FIG. 3 is a diagram illustrating an example user interface in an emailapplication for a portable client device 301. The portable client device301 includes a touch screen 336. The touch screen 336 is touch sensitiveand displays various objects or commands which may be selected oractivated by the user (e.g. by a finger tap on the icon for a command).The device 301 may include a speaker 312, a microphone 330 and a “Home”button 332 which may be used to navigate to the “Home” screen of thedevice to access and manage various applications that may be executed onthe device. A signal strength indicator 314 for wireless networkconnection, the current time 316 and a battery level indicator 318 areincluded on the touch screen 336. It will be understood that FIG. 3 isfor illustration purpose only and well known technology components of aportable communication device are not described in detail so as not toobscure the description of the embodiments. A user interface for theuser selected email message 335 after activation of the Reply/ReplyAll/Forward icon 321 a is displayed on the touch screen 336. The inboxicon 320 when activated initiates the display of the inbox of the emailapplication. The Reply/Reply All/Forward icon 321 a when activatedinitiates the display of a pane 334 that includes the Reply icon 324,Reply All icon 326 and Forward icon 328 for the email message 335. TheClose icon 329 when activated results in closing of the pane 334 andreturning to the previous display of the user interface for the userselected email message 335 before the activation of the Reply/ReplyAll/Forward icon 321 a. The Reply icon 324 when activated initiatescreation of an email message replying to the sender of the email message335. The Reply All icon 326 when activated initiates creation of anemail message replying to the sender and all others included in theemail message 335. The Forward icon 328 when activated initiatescreation of an email message to forward the email message 335. TheDelete icon 321 b when activated initiates a user interface display thatseeks confirmation to delete the email message 335. The More icon 321 cwhen activated provides more commands or functions to manage the emailmessage 335. The user selected email message 335 as displayed includesthe name 322 a of the sender, names 322 b, 322 c of the recipients inthe To address list and names 322 d, 322 e of the recipients in the Ccaddress list. In accordance with the above embodiments the Reply icon324 and Reply All icon 326 may be rendered on the pane 334 withdistinguishing graphics to clearly distinguish one from the other (theReply All icon 326 is shown using dashed lines to highlight this point).For example distinguishing graphics may involve one or more of text,color, shape, shade, highlight and other available graphics currentlyknown or developed later. It will be appreciated that one or moreelements of the user interface described in FIG. 3 are also applicableto the webmail scenario where the user interface for an emailapplication executed on a webmail server may be accessed and displayedwithin a web browser on the touch screen 336.

FIG. 4 is a diagram illustrating an example user interface for a webmailapplication within a web browser on a portable client device 301. Thetouch screen 336, speaker 312, microphone 330, “Home” button 332, signalstrength indicator 314, current time 316 and battery level indicator 318are the same as described in FIG. 3. It will be understood that FIG. 4is for illustration purpose only and well known technology components ofa portable communication device are not described in detail so as not toobscure the description of the embodiments. A web browser enables usersto access and view web information resources on the World Wide Web suchas web pages, documents, images, video files, multimedia files andcontent provided by servers. A web information resource is referred tohere as a web resource for convenience. A user interface for the Inbox414 of a webmail application is displayed within a web browser with atop web browser panel 436 a and a bottom web browser panel 436 b. Thetop web browser panel 436 a includes a web resource address bar 432 e, arefresh icon 432 f and a stop icon 432 g. To access or load a webresource and view it in the web browser the corresponding web resourceaddress is entered by the user in the web resource address bar 432 e.The refresh icon 432 f when activated reloads the web resource and thestop icon 432 g when activated stops the loading of the web resource.The bottom web browser panel 436 b includes a Browser menu icon 432 awhich when activated provides a user interface with a menu of commandsto manage the web browser and web pages. The bottom web browser panel436 b also includes a Forward icon 432 b and a Back icon 432 c to goforward and back, respectively, in navigating web resources. The Foldersicon 412 when activated initiates the display of the folders used tomanage the email messages in the email application. In one embodiment aCommand menu open icon is included with the display of an email messagein the Inbox 414 which when activated results in the opening of thedisplay of email commands for the email message and the display of aCommand menu close icon. The Command menu open icon may have text, aletter, a symbol, a shape, a color or other graphics used in renderingit to provide additional guidance to the user that its activation wouldresult in the opening of a display of an email command menu. The Commandmenu close icon may have text, a letter, a symbol, a shape, a color orother graphics used in rendering it to provide additional guidance tothe user that its activation would result in closing the display of theemail command menu. The Command menu open icon may be activated with apre-defined input gesture such as a finger tap, finger touch, or afinger swipe in the direction suggested by the graphics of the Commandmenu open icon. The Command menu close icon may be activated with apre-defined input gesture such as a finger tap, finger touch, or afinger swipe in the direction suggested by the graphics of the Commandmenu close icon. Activation of a Command menu open icon for an emailmessage also deactivates the display of the Command menu currentlyactive for any other email message (or equivalently activates theCommand menu close icon currently active for any other email message) sothat there is no more than one email message with its Command menudisplay active at any time in the Inbox 414. Email messages 442 a, 442b, 442 c are shown in the user interface for the Inbox 414 with theCommand menu icon activated for email message 442 b. The email message442 a is displayed with the sender name, the subject line, the date anda Command menu open icon 416 a, which when activated opens the displayof email commands for the email message. The email message 442 c isdisplayed with the sender name, the subject line, the date and a Commandmenu open icon 416 c which when activated opens the display of emailcommands for the email message. It will be understood that the Commandmenu open icons 416 a, 416 c are depicted as shown in FIG. 4 forillustration purpose only and may be implemented with any graphics knowncurrently or developed later. The email message 442 b is displayed withthe sender name, the subject line, the date, the Command menu and theCommand menu close icon 416 b. It will be understood that the Commandmenu close icon 416 b is depicted as shown in FIG. 4 for illustrationpurpose only and may be implemented with any graphics known currently ordeveloped later. For email message 442 b, the displayed Command menuincludes the following email command icons: Reply icon 418 a, Reply Allicon 418 b, Forward icon 418 c and More icon 418 d (depending on theimplementation a subset or super set of these email commands may bedisplayed). The Command menu is displayed in FIG. 4 at the bottom of thedisplay for the email message 442 b for illustrative purposes. It willbe understood that the Command menu (with email command icons such asReply icon 418 a, Reply All icon 418 b, Forward icon 418 c and More icon418 d) may be displayed anywhere on the display for the correspondingemail message. For example the Command menu may be displayed over thedisplay for the corresponding email message even if it partially coversthe displayed email message. The Reply icon 418 a when activatedinitiates creation of an email message replying to the sender of theemail message 442 b. The Reply All icon 418 b when activated initiatescreation of an email message replying to the sender and all othersincluded in the email message 442 b. The Forward icon 418 c whenactivated initiates creation of an email message to forward the emailmessage 442 b. The More icon 418 d when activated provides more commandsor functions to manage the email message 442 b. In accordance with theabove embodiments the Reply icon 418 a and Reply All icon 418 b may berendered with distinguishing graphics to clearly distinguish one fromthe other (the Reply All icon 418 b is shown using dashed lines tohighlight this point). It will be appreciated that one or more elementsof the user interface described in FIG. 4 are also applicable to theemail scenario where an email application (i.e. an email clientapplication) is executed on a portable client device 301 with the touchscreen 336.

In the description of the present invention any information derived fromthe Bcc address list, Cc address list and To address list of an emailmessage is referred to as address-context information of the emailmessage. In one example, address-context information of an email messagemay include information on whether the user was included in the Bccaddress list, Cc address list or To address list of the email message.There may be cases where the user is included in more than one addresslist. There may also be cases where a user is included as an individualaddress and in a group address in the address lists of the emailmessage. It will be appreciated that any such combinations ofaddress-context information are all within the scope of this invention.In another example, the address-context information of an email messagemay include an abbreviated description of the Bcc address list, Ccaddress list and To address list of the email message. In yet anotherexample, the address-context information of an email message may includethe number of addresses in each of the address lists (i.e. Bcc addresslist, Cc address list and To address list) of the email message. Theaddress-context information may be rendered using text, color, shade,shape or any other graphics currently known or developed later.

In one embodiment a process may provide, address-context information ofan email message selected by the user, in the user interface for theReply All command. The address-context information of the email messagemay be determined by the process any time prior to the rendering of theaddress-context information preferably sooner than later (e.g. as soonas the email message is received by the email application). Theaddress-context information may be rendered using text, color, shade,shape or any other graphics currently known or developed later. In avariation of this embodiment address-context information of the selectedemail message may be provided, in the user interface for the Replycommand and Forward command as well.

In one embodiment a process may provide, address-context information ofan email message selected by the user, in the rendering of the Reply Allcommand itself. The address-context information of the email message maybe determined by the process any time prior to the rendering of theaddress-context information preferably sooner than later (e.g. as soonas the email message is received by the email application). Theaddress-context information may be rendered using text, color, shade,shape or any other graphics currently known or developed later. In thecase of text for example, if the user was included in the Bcc addresslist the corresponding text on the displayed Reply All command mayinclude that address-context information in parenthesis as “Reply All(User Bcc)”. The address-context information in text form may berendered in graphics that is different from the Reply All command text.For example the address-context information in text form may be renderedin a different color, smaller font; lighter shade or lighter intensitythan the Reply All command text.

In one embodiment a process may provide, address-context information ofan email message selected by the user, for example in a pop-upinformation box, as a result of detecting the user “hovering over” adisplayed Reply All command (for example a cursor moved over a Reply Allicon with a computer mouse). The address-context information of theemail message may be determined by the process any time prior to therendering of the address-context information preferably sooner thanlater (e.g. as soon as the email message is received by the emailapplication). The pop-up information box may be faded out or removedafter a certain time interval, faded out or removed when the user is nolonger “hovering over” the displayed Reply All command or closed by theuser with an icon provided in the pop-up information box for thatpurpose. In a variation of this embodiment address-context informationof the selected email message may be provided, for example in a pop-upinformation box, as a result of detecting the user “hovering over”either a displayed Reply command or a displayed Forward command as well.

In another embodiment a process may provide a prompt, for example in theform of a dialogue box, on the user interface when the Reply All commandis activated. The prompt to the user may seek further input from theuser on whether to proceed with the Reply All command or return to theprevious user interface just before the Reply All command was activated.The prompt to the user may also include address-context information ofthe email message selected by the user. The address-context informationof the email message may be determined by the process any time prior tothe rendering of the address-context information preferably sooner thanlater (e.g. as soon as the email message is received by the emailapplication). In a variation of this embodiment address-contextinformation of the selected email message may be provided, using forexample a prompt in the form of a dialogue box containingaddress-context information and seeking user input to proceed, wheneither a Reply command or Forward command is activated as well.

FIG. 5 is a flow chart of an example process 500 for providingaddress-context information in the user interface for the Reply Allcommand in accordance with some embodiments. The process 500 starts withan email message being received by the email application (510).Address-context information of the email message is determined (520). Inresponse to a user action (530) of selecting the email message, theselected email message is displayed including the Reply All Command(540). In response to a user action (550) that activates the Reply Allcommand, a dialogue box including address-context information isgenerated which seeks approval from the user to proceed (560). If thereceived user input (570) corresponds to not proceeding with the ReplyAll command, the user interface rendered before the activation of theReply All command is displayed (580). If the received user input (570)corresponds to proceeding with the Reply All command, creation of anemail message replying to the sender and all others included in theselected email message is initiated (590). The process 500 is providedfor illustration purposes. It will be appreciated that embodiments forproviding address-context information in the user interface for theReply All command may be implemented by similar processes using theprinciples described herein.

The Reply All icon 326 in FIG. 3 and the Reply All icon 418 b in FIG. 4may be implemented in accordance with the embodiments described above(the Reply All icon 326 and Reply All icon 418 b are shown using dashedlines to highlight this point).

Note that in the case of some user interface inputs such as keyboardinput and voice input the selection of each command naturally orintrinsically requires a different or even unique physical input orgesture from the user. However this is not the case in other userinterface inputs such as visual interface inputs where the commands arerendered in different locations. For example in the case of userinterface inputs such as a computer mouse input and a touch screen inputthe user typically uses the same basic physical input or gesture (clickin the case of the computer mouse and touch or finger tap in case oftouch screen) to select various commands at different locations on thescreen. In one embodiment the user interface and associated processesmay enable activation of the Reply All command with a predefinedphysical input or gesture from the user that is different from that usedto activate the other email commands including the Reply command whenthe user interface input mechanism does not naturally or intrinsicallyrequire it. For example with a computer mouse interface a double clickmay be predefined for the activation of the Reply All command when asingle click is used to activate the Reply command. In another examplewith a touch screen interface a double finger tap or pinch gesture maybe predefined for the activation of the Reply All command when a singlefinger tap is used to activate the Reply command. This has the benefitof calling user attention to the action of activating the Reply Allcommand especially when the Reply and Reply All commands are collocatedand thereby reduces the probability of unintended user actions.

In one embodiment the Reply All command is rendered on the userinterface with graphics that may provide the user with information onuser input needed to activate it. This guides the user in using theright input/gesture that corresponds to the predefined input/gesture toactivate the Reply All command. For example the graphics for the ReplyAll icon on a touch screen may involve an image to indicate a doublefinger tap input when a double finger tap user input is predefined toactivate it. In one embodiment text information may be included in thedisplayed Reply All command that provides the user with information onthe user input needed to activate it. For example the text on the ReplyAll icon on a touch screen may be “Reply All (double tap)” when a userinput corresponding to a double finger tap is predefined to activate it.The text information on the predefined user input for activation may berendered in graphics that is different from the Reply All command text.For example the text information on the predefined user input foractivation may be rendered in a different color, smaller font; lightershade or lighter intensity than the Reply All command text.

In one embodiment the information on the predefined user input foractivation of the Reply All command may be displayed for example in apop-up information box as a result of detecting the user “hovering over”the displayed Reply All command (for example a cursor moved over a ReplyAll icon with a computer mouse). In one embodiment the information onthe predefined user input for activation of the Reply All command may bedisplayed for example in a pop-up information box as a result ofdetecting an incorrect user input or gesture in an attempt to activatethe displayed Reply All command. For example on a touch screen interfacea pop-up information box indicating double finger tap input may begenerated when a single finger tap input is detected on a Reply All iconwhere a double finger tap is predefined to activate the Reply All icon.The pop-up information box may be faded out or removed after a certaintime interval, faded out or removed when the user is no longer “hoveringover” the displayed Reply All command or closed by the user with an iconprovided in the pop-up information box for that purpose.

FIG. 6 is a flow chart of an example process 600 for rendering the ReplyAll command with a special predefined user input or gesture foractivation in accordance with some embodiments. A user selection of anemail message is detected (610). The selected email message is displayedincluding the Reply All command with a special predefined input orgesture for activation (620). In response to a user action (630) that isan input or gesture attempt on the Reply All command, the user input orgesture attempt is compared with the predefined input or gesture foractivation (640). If the user input or gesture does not correspond tothe predefined input or gesture (650), information on the predefinedgesture is provided in a timed pop-up information box and after thepop-up information box is closed the user interface rendered before theuser input/gesture attempt on the Reply All command is displayed (660).If the user input or gesture corresponds to the predefined input orgesture (650), creation of an email message replying to the sender andall others included in the selected email message is initiated (670).The process 600 is provided for illustration purposes. It will beappreciated that embodiments for rendering the Reply All command with aspecial predefined user input or gesture for activation may beimplemented by similar processes using the principles described herein.

In email applications when an email message is created in response tothe activation of the Reply All command the input cursor is typicallyplaced in the message area of the email message. In one embodiment aprocess on detecting the activation of the Reply All command initiatescreation of an email message replying to the sender and all othersincluded in the user selected email message and places the input cursorin any one of the address lists (i.e. To, Cc, Bcc) of the email message.This has the benefit of calling the attention of the user to themultiple recipients in the email message and reduces the risk ofunintended user actions associated with the use of the Reply Allcommand.

The Reply All icon 326 in FIG. 3 and the Reply All icon 418 b in FIG. 4may be implemented in accordance with the embodiments described above(the Reply All icon 326 and Reply All icon 418 b are shown using dashedlines to highlight this point).

In one embodiment a process may display address-context information ofan email message, for example in a pop-up information box, as a resultof detecting the user “hovering over” a designated part or any part ofthe displayed email message (for example a cursor moved over an emailmessage with a computer mouse). The address-context information of theemail message may be determined by the process any time prior to therendering of the address-context information preferably sooner thanlater (e.g. as soon as the email message is received by the emailapplication). The address-context information may be rendered usingtext, color, shade, shape or any other graphics currently known ordeveloped later. This address-context information aids the user indetermining the appropriate action for managing the email message ingeneral and specifically in the use of the Reply All command. This isespecially useful when the email message is one of many listed in anemail folder such as the Inbox where there is only a partial view of theemail message presented to the user. The pop-up information box may befaded out or removed after a certain time interval, faded out or removedwhen the user is no longer “hovering over” the email message or closedby the user with an icon provided in the pop-up information box for thatpurpose.

In another embodiment a process may display address-context informationof an email message, for example in a pop-up information box, as aresult of the user selecting a displayed email message. Theaddress-context information of the email message may be determined bythe process any time prior to the rendering of the address-contextinformation preferably sooner than later (e.g. as soon as the emailmessage is received by the email application). The address-contextinformation may be rendered using text, color, shade, shape or any othergraphics currently known or developed later. The pop-up information boxmay be faded out or removed after a certain time interval or closed bythe user with an icon provided in the pop-up information box for thatpurpose.

In another embodiment a process may display address-context informationof an email message as a result of the user activating a Command menuicon (for example as depicted in FIG. 4) for the email message or anyother icon designed to display address-context information. Theaddress-context information of the email message may be determined bythe process any time prior to the rendering of the address-contextinformation preferably sooner than later (e.g. as soon as the emailmessage is received by the email application). The address-contextinformation may be rendered using text, color, shade, shape or any othergraphics currently known or developed later. The address contextinformation may be displayed for example in a pop-up information box.The pop-up information box may be faded out or removed after a certaintime interval or closed by the user with an icon provided in the pop-upinformation box for that purpose.

FIG. 7 is a flow chart of an example process 700 for displayingaddress-context information for an email message in accordance with someembodiments. The process 700 starts with an email message being receivedby the email application (710). Address-context information of the emailmessage is determined (720). In response to a user action such as“hovering over” or selecting the email message (730), theaddress-context information of the email message is displayed forexample in a timed pop-up information box (740). The process 700 isprovided for illustration purposes. It will be appreciated thatembodiments for displaying address-context information for an emailmessage may be implemented by similar processes using the principlesdescribed herein.

In client devices with small screens an email message may exceed thescreen area and may be displayed partially with the user having to movethe email message up or down with user input or gestures to view variousparts of it. Consequently while composing an email message only part ofthe email message may be visible to the user which may limit the contextinformation available to the user at any given time. In some scenariosan earlier decision to activate the Reply All command resulting in thecreation of an email message may not be valid for the user after theemail message is composed due to the content (e.g. email body, fileattachments) included in the email message. This increases the risk ofunintended use of the Reply All command. So the user may benefit frombeing given an option to reconsider the earlier decision to activate oruse the Reply All command before sending the email message. In generalthe user may benefit from being provided more information such asaddress-context information before sending an email message. Featuresthat provide such benefits to the user may be included in theimplementation of the user interface for the Send command of an emailmessage. The Send command is displayed in such a way that it is readilyaccessible or visible to the user at any time during the composition orediting of an email message (e.g. a Send icon on a touch screen displayat the bottom of the screen area or at the top of the screen area).

FIG. 8 is a diagram illustrating an example user interface for an emailmessage 810 ready to be sent in a webmail application within a webbrowser on a portable client device 301. The touch screen 336, speaker312, microphone 330, “Home” button 332, signal strength indicator 314,current time 316 and battery level indicator 318 are the same asdescribed in FIG. 3. The bottom web browser panel 436 b, Browser menuicon 432 a, Forward icon 432 b and Back icon 432 c of the web browserare the same as described in FIG. 4. The top web browser panel of theweb browser is not displayed due to the small screen size and may beaccessed by moving the display of the email message 810 down with a userinput or gesture (e.g. downward finger swipe). It will be understoodthat FIG. 8 is for illustration purpose only and well known technologycomponents of a portable communication device are not described indetail so as not to obscure the description of the embodiments. Thecreation of the email message 810 in FIG. 8 was initiated as a result ofthe user activation of a Reply All command. The email message 810exceeds the screen area and therefore is displayed partially. Thepartial view of the email message 810 includes a Bcc Address input field814, Subject field 818, Body field 822, Send icon 840 and Cancel icon850. The top portion of the email message 810 containing the To, Cc, andBcc address lists may be accessed by moving the display of the emailmessage 810 down with a user input or gesture (e.g. downward fingerswipe). The Send icon 840 when activated initiates a procedure to sendthe email message 810. The Cancel icon 850 when activated initiates aprocedure to cancel sending the email message 810. It will beappreciated that one or more elements of the user interface described inFIG. 8 are also applicable to the email scenario where an emailapplication (i.e. an email client application) is executed on a portableclient device 301 with the touch screen 336.

In one embodiment a process may render the Send command for an emailmessage on the user interface, by including in the rendering informationor an indication as to the command (e.g. Reply, Reply All or Forward)that was activated to create the email message. This indication to theuser may be included in the rendering of the Send command using graphicsthat may involve one or more of text, color, shape, shade, highlight andother available graphics currently known or developed later. For examplea predefined color may be used in the rendering of the Send command foran email message to indicate that the Reply All command was activated tocreate the email message. Similarly predefined colors may be used in therendering of the Send command for indications corresponding to precedingactivations of Reply and Forward commands. In another example predefinedtext (e.g. “RA” for Reply All, “R” for Reply and “F” for Forward)corresponding to the indications may be included in parenthesis on theSend command icon. For instance, to indicate that the Reply All commandwas activated to create the email message to be sent, the text displayedon the Send command icon may be “Send (RA)”. Similarly the textdisplayed on the Send command icon may be “Send (R)” or “Send (F)” forindications corresponding to the Reply or Forward command, respectively.In another embodiment when a new email message is created by activatingthe Create command the rendering of the corresponding Send command forthe email message may include an indication that the Create command wasused to create the email message. The indication may be implemented withany graphics including a predefined color or predefined text on the Sendcommand icon (e.g. text displayed on the Send command icon may be“Send(C)”).

FIG. 9 is a flow chart of an example process 900 for rendering the Sendcommand in accordance with some embodiments. Process 900 begins with thedisplay of an email message selected by the user, with options for theuser to activate the Reply, Reply All or Forward command (920). Inresponse to a user action of activating the Reply, Reply All or Forwardcommand (940), the Send command for the email message created inresponse to the user action, is displayed with an indication of thecommand (i.e. Reply, Reply All or Forward) that was activated to createthe email (960). The process 900 is provided for illustration purposes.It will be appreciated that embodiments for rendering the Send commandfor an email message may be implemented by similar processes using theprinciples described herein.

In one embodiment a process may provide pop-up information, as a resultof detecting the user “hovering over” the Send command (for example acursor moved over the Send icon with a computer mouse). The pop-upinformation may be for example in the form of a pop-up information box.The pop-up information may include information or an indication as tothe command (e.g. Reply, Reply All or Forward) that was activated tocreate the email message to be sent.

In one embodiment a process may provide a prompt, for example in theform of a dialogue box, on the user interface when the Send command isactivated. The prompt to the user may seek further input from the useron whether to proceed with the Send command or return to a previous userinterface displayed before the Send command was activated. The prompt tothe user may include information or an indication as to the command(e.g. Reply, Reply All or Forward) that was activated to create theemail message to be sent. In another variation of this embodiment aprocess may provide a prompt, for example in the form of a dialogue box,on the user interface when the Send command is activated only in thecase when a Reply All command was activated to create the email messageto be sent. The prompt to the user may include information or anindication that the Reply All command was activated to create the emailmessage to be sent.

FIG. 10 is a flow chart of an example process 1000 for providing aprompt with information related to prior command activation to the user,in the user interface for the Send command in accordance with someembodiments. The process 1000 starts with receiving a user input orgesture corresponding to a user action of selecting an email message(1010). In response to the user action (1010) of selecting the emailmessage, the selected email message is displayed with options for theuser to activate the Reply, Reply All or Forward command (1020). Inresponse to a user action (1030) of activating the Reply, Reply All orForward command for the email message, creation of an email message tosend based on the user action is initiated (1040). In response to a useraction (1050) that activates the Send command for the email message tobe sent, a dialogue box including information as to the command (Reply,Reply All or Forward) that was activated to create the email message tobe sent is generated which seeks approval from the user to proceed(1060). If the received user input (1070) corresponds to not proceedingwith the Send command, a user interface rendered before the activationof the Send command is displayed (1071). If the received user input(1070) corresponds to proceeding with the Send command, a procedure isinitiated to send the email message to be sent (1072). The process 1000is provided for illustration purposes. It will be appreciated thatembodiments for providing a prompt with information related to priorcommand activation to the user, in the user interface for the Sendcommand, may be implemented by similar processes using the principlesdescribed herein.

In one embodiment the user interface and associated processes may enableactivation of a Send command corresponding to a prior Reply All commandactivation with a predefined physical input or gesture from the user(e.g. a double finger tap or pinch gesture on a touch screen) that isdifferent from that used to activate a Send command corresponding to aprior Reply command or Forward command activation (e.g. a single fingertap on a touch screen). This has the benefit of calling user attentionto the action of activating the Send command corresponding to a priorReply All command activation and thereby reduces the probability ofunintended user actions. In a variation of this embodiment the userinput to activate the Send command may be different for the differentprior command (i.e. Reply, Reply All or Forward) activation cases.

In one embodiment the Send command is rendered on the user interfacewith graphics that may provide the user with information on user inputneeded to activate it. This guides the user in using the rightinput/gesture that corresponds to the predefined input/gesture toactivate the Send command based on the prior command (i.e. Reply, ReplyAll or Forward) activation. For example the graphics for the Send iconon a touch screen may involve an image to indicate a double finger tapinput when a double finger tap user input is predefined to activate it.In one embodiment text information may be included in the displayed Sendcommand that provides the user with information on the user input neededto activate it. For example the text on the Send icon on a touch screenmay be “Send (double tap)” when a user input corresponding to a doublefinger tap is predefined to activate it. The text information on thepredefined user input for activation may be rendered in graphics that isdifferent from the Send command text. For example the text informationon the predefined user input for activation may be rendered in adifferent color, smaller font; lighter shade or lighter intensity thanthe Send command text.

In one embodiment the information on the predefined user input foractivation of the Send command may be displayed for example in a pop-upinformation box as a result of detecting the user “hovering over” thedisplayed Send command (for example a cursor moved over a Send icon witha computer mouse). In one embodiment the information on the predefineduser input for activation of the Send command may be displayed forexample in a pop-up information box as a result of detecting anincorrect user input or gesture in an attempt to activate the displayedSend command. For example on a touch screen interface a pop-upinformation box indicating double finger tap input may be generated whena single finger tap input is detected on a Send icon where a doublefinger tap is predefined to activate the Send icon in that instance. Thepop-up information box may be faded out or removed after a certain timeinterval, faded out or removed when the user is no longer “hoveringover” the displayed Send command or closed by the user with an iconprovided in the pop-up information box for that purpose.

In one embodiment a process may provide address-context information ofan email message for which the Reply, Reply All or Forward command wasactivated, in the user interface for the Send command of thecorresponding email message created to be sent. The address-contextinformation of the email message may be determined by the process anytime prior to the rendering of the address-context informationpreferably sooner than later (e.g. as soon as the email message isreceived by the email application). The address-context information maybe rendered using text, color, shade, shape or any other graphicscurrently known or developed later.

In one embodiment a process may provide, address-context information ofan email message for which the Reply, Reply All or Forward command wasactivated, in the rendering of the Send command of the correspondingemail message created to be sent. The address-context information of theemail message may be determined by the process any time prior to therendering of the address-context information preferably sooner thanlater (e.g. as soon as the email message is received by the emailapplication). The address-context information may be rendered usingtext, color, shade, shape or any other graphics currently known ordeveloped later. In the case of text for example, if the user wasincluded in the Bcc address list of an email message being replied to orforwarded, the text on the displayed Send command of the correspondingemail to be sent may include this address-context information inparenthesis next to the Send command text as “Send (User Bcc)”. Theaddress-context information in text form may be rendered in graphicsthat is different from the Send command text. For example theaddress-context information in text form may be rendered in a differentcolor, smaller font; lighter shade or lighter intensity than the Sendcommand text.

In one embodiment a process may provide, address-context information ofan email message for which the Reply, Reply All or Forward command wasactivated, for example in a pop-up information box, as a result ofdetecting the user “hovering over” the Send command (for example acursor moved over the Send icon with a computer mouse) of thecorresponding email message created to be sent. The address-contextinformation of the email message may be determined by the process anytime prior to the rendering of the address-context informationpreferably sooner than later (e.g. as soon as the email message isreceived by the email application). The pop-up information box may befaded out or removed after a certain time interval, faded out or removedwhen the user is no longer “hovering over” the displayed Send command orclosed by the user with an icon provided in the pop-up information boxfor that purpose.

In another embodiment a process may provide a prompt, for example in theform of a dialogue box, on the user interface when the Send command isactivated. The prompt to the user may seek further input from the useron whether to proceed with the Send command or return to a previous userinterface displayed before the Send command was activated. In onevariation of this embodiment the prompt to the user may includeaddress-context information of the email message for which the Reply,Reply All or Forward command was activated resulting in the display ofthe Send command and the associated email message created to be sent.The address-context information of the email message may be determinedby the process any time prior to the rendering of the address-contextinformation preferably sooner than later (e.g. as soon as the emailmessage is received by the email application).

FIG. 11 is a flow chart of an example process 1100 for providingaddress-context information in the user interface for the Send commandin accordance with some embodiments. The process 1100 starts with anemail message being received by the email application (1110).Address-context information of the email message is determined (1120).In response to a user action (1130) of selecting the email message, theselected email message is displayed with options for the user toactivate the Reply, Reply All or Forward command (1140). In response toa user action (1150) of activating the Reply, Reply All or Forwardcommand for the email message, creation of an email message to sendbased on the user action is initiated (1160). In response to a useraction (1170) that activates the Send command for the email message tobe sent, a dialogue box including address-context information isgenerated which seeks approval from the user to proceed (1180). If thereceived user input (1190) corresponds to not proceeding with the Sendcommand, a user interface rendered before the activation of the Sendcommand is displayed (1191). If the received user input (1090)corresponds to proceeding with the Send command, a procedure isinitiated to send the email message to be sent (1192). The process 1100is provided for illustration purposes. It will be appreciated thatembodiments for providing address-context information in the userinterface for the Send command may be implemented by similar processesusing the principles described herein.

In a variation of the above embodiments for providing address-contextinformation in the user interface for the Send command, a process mayprovide, address-context information of an email message created to besent, in the user interface for the Send command of that email messagewith other aspects of the embodiments being the same. Theaddress-context information of the email message may be determined bythe process any time prior to the rendering of the address-contextinformation preferably sooner than later (e.g. when the email message isfirst created and at any time one or more of the To, Cc and Bcc addresslists of the email message are modified or updated).

The Send command icon 840 in FIG. 8 may be implemented in accordancewith the embodiments described above (the Send command icon 840 is shownusing dashed lines to highlight this point).

Others skilled in the art will appreciate that the above embodiments ofthe Send command described for a webmail scenario may be utilized in ascenario where an email application is executed on the client device.

As discussed earlier if the default Reply mode setting in an emailapplication is Reply All then when an email message is selected theReply All command is included in the commands displayed but not theReply command which is displayed on activation of another command suchas a More command or a group command. It will be understood andappreciated that the embodiments disclosed above may be applied to thisscenario of the default Reply mode setting being Reply All. It will alsobe understood and appreciated that the embodiments disclosed above maybe applied to the scenario of the default Reply mode setting being Replywhere the Reply All command is displayed on activation of anothercommand such as a More command or a group command.

In one embodiment controls or settings for disabling (“turning off”) oneor more features or elements described above may be included in the userinterface for user control settings of the email application to allowthe user to disable (“turn off”) one or more features or elements. Usercontrols for enabling (“turning on”) disabled features or elements mayalso be included in the user interface for user control settings of theemail application. For example a setting or control may be provided inthe user control settings (in the user interface) to disable or enable aspecial predefined input or gesture for the activation of the Reply Allcommand. User control settings for disabling or enabling may be definedfor each feature or element separately or in any combination with theother features and elements. Furthermore configuration parameters forone or more features or elements described above may be included in theuser interface for user control settings of the email application. Forexample a setting or control may be provided in the user controlsettings to predefine a special input or gesture (from a list of userinputs or gestures supported or allowable by the user interface system)for the activation of the Reply All command. In one embodiment the usercontrol settings for the email application may be included in a userinterface provided by the email application. In an alternativeembodiment the user control settings for the email application may beincluded in a user interface outside of the email application (forexample in the user interface provided for the general user controlsettings for the client device as a whole by the operating system of theclient device).

In one embodiment the method in the present invention may be implementedas one or more processes in the email application on the client deviceto produce the user interfaces in accordance with the present invention.

In one embodiment the method in the present invention may be implementedas one or more processes in email applications on the client device anda server to produce the user interfaces in accordance with the presentinvention.

In one embodiment the method in the present invention may be implementedas one or more processes in the email application on a webmail server toproduce the user interfaces in accordance with the present invention.

In one embodiment the method in the present invention may be implementedas one or more value added processes (e.g. add-on software, plug-insoftware) on the client device to work with the email application inproducing the user interfaces in accordance with the present invention.In another embodiment these value added processes may be remotelyinstalled over the network on to the client device.

In one embodiment the method in the present invention may be implementedas one or more value added processes (e.g. add-on software, plug-insoftware) on the client device to work with the web browser in producingthe user interfaces in email applications in accordance with the presentinvention. In this scenario the user accesses an email applicationexecuted by a webmail server via a web browser. In another embodimentthese value added processes may be remotely installed over the networkon to the client device.

It will be understood and appreciated that all the embodiments disclosedabove even if described using a portable client device may be practicedin any client device including but not limited to a Smartphone, ComputerTablet, Personal computer and Television set.

Even if features and elements are described or depicted above inspecific combinations, others skilled in the art will understand andappreciate that each feature or element may be used individually or inany combination with the other features and elements.

Although the present invention has been described using specificembodiments disclosed herein, others skilled in the art will appreciatethat modifications may be made to the embodiments without departing fromthe scope of the invention.

What is claimed is:
 1. A method for email communication, executed atleast in part in a computer system, the method comprising: receiving anincoming email message identifying a sender and message recipients;rendering the incoming email message with at least one command icon thatcan be activated by a user to create an outgoing email message from theincoming email message; detecting first input selecting the at least onecommand icon to create the outgoing email message; and responsive to thefirst input; activating a command associated with the command icon tocreate the outgoing email message; and rendering the outgoing emailmessage with a Send icon extending over a Send-icon area encompassing agraphic indication as to the command activated to create the outgoingemail message.
 2. The method of claim 1, wherein the command comprisesat least one of a Reply command, a Reply-All command, and a Forwardcommand.
 3. The method of claim 2, wherein the Send icon informs theuser of second input to the Send icon required to activate a sendcommand, the second input specific to a subset of the Reply command, theReply-All command, and the Forward command.
 4. The method of claim 3,wherein the second input comprises a gesture.
 5. The method of claim 4,wherein the gesture comprises a double tap.
 6. The method of claim 1,further comprising, responsive to second input over the Send icon,providing pop-up information to the user.
 7. The method of claim 6,wherein the pop-up information includes the indication as to the commandactivated to create the outgoing email message.
 8. The method of claim1, wherein incoming email message includes a Bcc address listidentifying the user, and wherein the Send icon indicates the user wasidentified in the Bcc address list.
 9. The method of claim 1, furthercomprising sending the rendered outgoing email message to a webmailapplication, the webmail application to display the Send icon.
 10. Themethod of claim 1, further comprising displaying the rendered incomingemail message within a web browser.
 11. The method of claim 1, whereinthe at least one command icon specifies a group command associated withthe incoming email message.
 12. The method of claim 11, wherein thegroup command specifies a Reply command and a Reply-All command.
 13. Themethod of claim 1, wherein the at least one command icon specifies amore command associated with the incoming email message.
 14. A methodfor email communication, executed at least in part in a computer system,the method comprising: receiving an incoming email message identifying asender and having at least one list of message recipients; derivingaddress context information from the at least one list of messagerecipients; rendering the incoming email message with at least onecommand icon that can be activated by a user to create an outgoing emailmessage from the incoming email message, the at least one command iconincluding at least one of a forward icon, a reply icon, and a reply-allicon; detecting first input selecting one of the at least one commandicon to create the outgoing email message; responsive to the firstinput, rendering the outgoing email message, the outgoing email messageincluding a Send icon extending over a Send-icon area encompassing agraphic that includes an indication as to the command icon used tocreate the outgoing email message; detecting second input over theSend-icon area; and responsive to the second input, providing pop-upinformation including at least a subset of the address contextinformation.
 15. The method of claim 14, wherein the at least one listof recipients includes a Bcc address list identifying the user, andwherein the Send icon indicates the user is identified in the Bccaddress list.
 16. The method of claim 14, wherein the address contextinformation includes an abbreviated description of the messagerecipients.
 17. The method of claim 16, wherein the abbreviateddescription of the message recipients includes a number proportional tothe number of the message recipients.
 18. The method of claim 14,wherein the selected one of the at least one command icon is thereply-all icon and the pop-up information indicates selection of areply-all command.